Forum Discussion
Outlook for Mac 2016 not allowing two exchange accounts at same time
I have a client who is using Microsoft Outlook 2016 for Mac on his OSX 10.11.6 iMac. He adds one exchange account - no problem. Goes to add a second exchange account and ends up in an autodiscover loop and is never able to add the email. Any suggestions or ideas? He has the latest version of Outlook for Mac 2016 installed. According to Microsoft everything with both accounts are the same - and there are no issues on the account. Both accounts can access their email via OWA. Both are from the same domain.
Ready to try anything.
1 Reply
Not a Mac user, so I cannot test this, but it looks like a similar issue we had with ADAL (the new, modern authentication APIs) some months ago with the windows Office version. Try adding an account from another O365 tenant, a trial one for example. Or simply contact support and have them confirm whether it's supposed to work or if there is some known issue.
