Forum Discussion
C_the_S
Aug 01, 2017Bronze Contributor
Outlook for iOS/Android App Availability for Government
Any word on when Government tenants will be able to use the Outlook for iOS/Android mobile apps? I have users that are disappointed with having to continue to use the poor OWA apps and want to go to...
Brian Levenson
Dec 20, 2017Former Employee
I'm sorry that I didn't see this thread sooner and can share some insight. I think a few folks have hit the most important topics already.
- Outlook for iOS and Android was an acquisition by Microsoft (Accompli)
- Last summer, the app was re-architected to run in Azure
- User content (email, attachments) is cached outside the FedRAMP and CJIS boundary
- Office 365 US Gov is predicated on compliance commitments, so any Microsoft first-party products that are part of Office 365 subscriptions but don't meet our compliance commitments are disabled
So this explains why Outlook Mobile does not connect to GCC tenants. There is good feedback in this thread that the US Gov documentation may reflect this, but support teams and Outlook general documentation may need to be clarified.
Within the next few months, Outlook Mobile will become compliant with our GCC commitments (this should be on roadmap.office.com), and we will remove the block. In the meantime, if you have a Microsoft account team, reach out and let them know you're interested.
Shane Walker
Feb 02, 2018Copper Contributor
Where is this on the roadmap?
- Brian LevensonFeb 03, 2018Former EmployeeThe Outlook Mobile backend services were audited in October and we've recently received the Security Assessment Report. Our engineering team is working through some final validations and documentation, and our commitment is to have the Outlook app enabled like normal no later than the end of March.
- Andrew GenungMar 30, 2018Copper Contributor
It looks like this is going to slip past March. Any insight on when Outlook for iOS and Android will be available?