Forum Discussion
Outlook folders not populating
We've just installed Office 365 on 2 PCs.
- On 2nd PC the Outlook folders are not populating apart from Inbox.
- Some of the folders have different subfolders to previous setup in Outlook 2007.
- Was having huge issues before with Personal Folders not being recognised and almost all historical folders not able to be opened.
We'd hoped that upgrading to Office 365 (package for 5 devices) would solve the problems.
We plainly need experienced help.
Have just attempted Tech Support and have been asked for $5 fee prior.
1 Reply
Seems like you've contacted some of the fake/scam "support" sites out there. Best thing to do is open a support case directly from the O365 portal. Or if you prefer to call them, use the numbers listed here: https://support.office.com/en-us/article/Contact-Office-365-for-business-support-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b#BKMK_call_support
