Forum Discussion
Cade Michaels
Apr 25, 2018Copper Contributor
Outlook folders appearing empty (Office 365)
I just migrated a huge amount of mail and folders from a PST file to O365. The problem is now the folders are empty in Outlook that I know I migrated over. Here is the strange thing. If I right cl...
- Apr 25, 2018
It can take a while for Outlook to reflect on changes when running in cached mode, depending on the size of added items and in general the profile size (large sizes cause the OST file to get corrupted). Did you try creating a new profile and is everything working fine then? Are the PSTs in question coming from some IMAP account perhaps?
Cade Michaels
May 09, 2018Copper Contributor
Turns out importing from IMAP created custom views which I had to remove.
Lisa_Gilmour
Apr 08, 2022Copper Contributor
This was my issue as well, thanks Cade! For anyone in the same spot this was super helpful for me 🙂 https://www.howto-outlook.com/howto/fix-imported-imap-folders.htm