Forum Discussion
Outlook email account Disconnected
Hi CrazyKZ,
Don't worry, all is there.
The best way is again from the Control Panel, ( the screenshot that you previously shared with me is not from your control panel, is from your settings panel ).
Following the instructions from the video shared by me in previous post you should be able to find the different profiles, choose the prefered one, ecc...
If you still face issues feel free to send me a private message and I'll try to assist you remotely.
I still continue to have these issues and have two separate support cases opened. One tech believes the issue is with a security token that will not renew itself, but unfortunately he had to get another department involved, thus the 2nd case. The new case has started off like all the others... start with the 1st page of the "manual" and asking me to try the basic steps that we've done multiple times over the last year even after I've told them that it wouldn't work. Can't get to page 2 without trying page 1...
Now I'm back to getting an email at 5:00am and not responding to replies until the following day at 5:00am. When I ask if they'd like to setup a remote session to see the issue they deny. Very frustrating. If you find a solution please share. Thanks