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CrazyKZ's avatar
CrazyKZ
Copper Contributor
Jun 21, 2023
Solved

Outlook email account Disconnected

About two days ago, one of my email accounts in Outlook stopped working. It's now saying "disconnected" in the lower info section. I can get the email on my phone and the web, but not in Outlook anym...
outlook
  • FcoManigrasso's avatar
    FcoManigrasso
    Jun 23, 2023

    Hi CrazyKZ,

    Don't worry, all is there.

    The best way is again from the Control Panel, ( the screenshot that you previously shared with me is not from your control panel, is from your settings panel ). 

    Following the instructions from the video shared by me in previous post you should be able to find the different profiles, choose the prefered one, ecc...

    If you still face issues feel free to send me a private message and I'll try to assist you remotely.

FcoManigrasso's avatar
FcoManigrasso
Iron Contributor
Jun 22, 2023

Hi CrazyKZ,

Happy to see that finally it worked 🙂 A new profile is usually the best solution for such scenarios.

Regarding your last questions, your exchange account already syncs your contacts and calendar events. If you have full access rights over another mailbox, that is probably automaped and will appear automatically. If it's not the case, you can simply add more accounts as described here: https://support.microsoft.com/en-au/office/add-an-email-account-to-outlook-e9da47c4-9b89-4b49-b945-a204aeea6726

 

Have a good day.

CrazyKZ's avatar
CrazyKZ
Copper Contributor
Jun 22, 2023

FcoManigrasso 

Apparently the contracts are separate in Outlook and not tied to one email account.

How do I import my contacts and calendar into my new profile?

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