Forum Discussion
Fordette
Oct 09, 2022Copper Contributor
Outlook email 365 password window popup
Hi I installed Office 365 outlook and we have switched to exchange for the emails The old email account which we connected to microsoft emails was an IMAP account The new one is exchange. I do n...
Kidd_Ip
Oct 10, 2022MVP
See if below steps can help:
1. Start Outlook
2. Choose File | Account Settings | Account Settings
3. Select your Email account
4. Click the Change button
5. Click the More Settings button
6. Select the Security tab
7. Deselect the "Always prompt for logon credentials" check box
8. Click OK
9. OK
10. Choose Close
11. Restart Outlook.
Fordette
Oct 10, 2022Copper Contributor
Hi, there is no security tab on the IMAP account. There is a security tab on the Exchange account but the Always prompt for login credentials is already unticked.