Forum Discussion
CptnGridIron
Jun 30, 2022Copper Contributor
Outlook Disconnected MFA causing issue
Hello, have researched all over for this specific issue and have came up with a lot of information, however, no permanent fixes. Have some mailboxes that seem to keep going into disconnected checkin...
Kidd_Ip
May 17, 2023MVP
Did you change the order to MFA first before User ID / Password?
Micke640
Jun 05, 2023Brass Contributor
HI!
I have now two scenarios' when one user get disconnected from Outlook, Onedrive, SP
1 User computer (dell Latitude ) gets into hibernation, users start working and after some time he ses that he hasn't go any email. Restart is the only thing that works
2 MFA, we activated the MFA on the same user, same thing happens as above.
Kidd_Ip where do i change oder for MFA before User ID and Password
CptnGridIron do you have any news on this
I have now two scenarios' when one user get disconnected from Outlook, Onedrive, SP
1 User computer (dell Latitude ) gets into hibernation, users start working and after some time he ses that he hasn't go any email. Restart is the only thing that works
2 MFA, we activated the MFA on the same user, same thing happens as above.
Kidd_Ip where do i change oder for MFA before User ID and Password
CptnGridIron do you have any news on this
- CptnGridIronJun 05, 2023Copper Contributor
Hello,
Unfortunately, as previously mentioned the only thing that consistently works for us is disconnecting users account in settings, rebooting and then signing in one at a time saying “No, sign into this app only” nothing else has personally worked for us.
- Micke640Jun 29, 2023Brass ContributorHi CptnGridIron and all others!
We have no found out that Dell Optimizer a Bloatware from Dell cause this error. Uninstalling this program and see that you get don´t have the service ExpressConnect running.