Forum Discussion
Outlook Disconnected MFA causing issue
I’ve mostly given up and pushed the people having issues to the PWA, seems to slowly be a cascading nightmare every couple of weeks a new person same issue. Not even sure where to go with it.
Quick follow-up on this one. This is not definitive and I'm still testing...but results so far are interesting.
I was noticing that when the issue happens, it's not just Outlook. Issues with SharePoint files not saving/syncing and very odd issues with our corporate VPN where I could connect and ping internal resources but not access any web interfaces.
I also noticed that when I recently spent several days in another location and exclusively on wi-fi, the issue did not happen once.
Long story short, I found that the issue happens when at home or in the office (forget the previous comment about the issue not happening in the office - it did happen!) and when connected via ethernet (using a dock) and connected to wifi at the same time.
Still testing...but at this point, if I disable wifi when docked, the issue does not happen.
My device is a Dell Latitude 5420. Would be curious if anyone else can confirm this behaviour. Will revert back after a few more days of testing.
- https://www.reddit.com/r/sysadmin/comments/10laf9n/dell_optimizer_causing_outlook_and_teams/
- Still happening here as well. Haven’t had anyone check outside of the office yet, but I do know our issues are all internal. I’ve messed with conditional access and pretty much made it so MFA wouldn’t be a problem and still happens. After a restart connects for about 2 days and then nadda. We’re a Dell shop too. I hate handing out the PWA still even as a temp solution it’s not bad, but would like to know where the issue is and why.
FWIW...the issue for me has been completely resolved by making sure that WiFi is turned off when the devices are docked and connected via Ethernet
