Forum Discussion
Outlook desktop client is encrypting emails despite the sensitivity label setting
We have 3 different sensitivity labels set up - General, Internal and Confidential. The General label does not encrypt content, internal and confidential do. The default label for emails is Confident...
So Microsoft have published details about an issue with Outlook desktop classic and sensitivity labels.
https://support.microsoft.com/en-us/office/outlook-desktop-is-unable-to-apply-labels-with-encryption-8e084af0-b718-491d-8d42-5996e2bfd7fb
The registry setting workaround described at the bottom of the article fixes the issue. Looking forward to a longer term fix
https://support.microsoft.com/en-us/office/outlook-desktop-is-unable-to-apply-labels-with-encryption-8e084af0-b718-491d-8d42-5996e2bfd7fb
The registry setting workaround described at the bottom of the article fixes the issue. Looking forward to a longer term fix