Forum Discussion
Outlook Deleted Files Missing
My desktop was recently updated to Windows 10. After the update, I noticed that any files I delete in Outlook (Office 365 version) are not moving to the "Deleted Items" folder. They are just disapp...
LC_CCMC , I just looked at my Inbox, Sent Items, and Archived folders and all of them have the Clear Offline Items button in their properties. You could try and see if it fixes those too. I've only had the problem with my Deleted Items folder.
Those aren't the ones I'm having issues with. It's Sub folders with Sub/Sub folders. It's an arduous task to do each one that has this glitch. I also discovered a secondary issue: That when I clicked on a folder with this issue the Clear Offline only addresses PART of the problem. The other part affecting me not seeing emails in a folder was discovered by clicking on the Folder - Going to "Filter" on the bottom of the Home tab bar - going to the Advanced tab - and I discovered that under "find items that match these criteria" there is something that says "Owner Contains L". which is so random. But it's on every folder and once I removed them (after the Clear Offline) I could see everything!!!