Forum Discussion
MEMS2013
Mar 20, 2020Copper Contributor
Outlook Deleted Files Missing
My desktop was recently updated to Windows 10. After the update, I noticed that any files I delete in Outlook (Office 365 version) are not moving to the "Deleted Items" folder. They are just disapp...
StevenRPF
Mar 19, 2021Brass Contributor
I already had this kind of problem. It can be caused by a synchronization problem with the .ost cache file.
Close outlook, delete the .ost file, open Outlook and retry.
If not resolved, you can disable the caching to ost file and setup your Outlook in “live” mode
If that not resolved the problem, delete the profile and recreate it I’m almost certain it will resolve your problem.
Close outlook, delete the .ost file, open Outlook and retry.
If not resolved, you can disable the caching to ost file and setup your Outlook in “live” mode
If that not resolved the problem, delete the profile and recreate it I’m almost certain it will resolve your problem.