Forum Discussion
Outlook Deleted Files Missing
Hitting the button should move them to the Deleted items folder, but I'd suggest you also check the Recover Deleted items functionality (use the button on the ribbon after you select Deleted items).
VasilMichev Yes, hitting the button should put them in the Deleted Items folder, but it does not. I have looked at the Recover Deleted Items functionality and see some of the deleted files. My problem is that any files I delete should be going to the Deleted Items folder and they are not. I'm trying to figure out if a setting somehow got switched when I updated to Windows 10 as everything worked fine until I updated.
I cannot think of any W10 option that would affect this. Well, sticky keys maybe or something similar, as holding the Shift key while doing the deletion will "hard" delete the item, placing it in the Recover deleted items container. You can prevent that by enabling the "prompt for confirmation before deleting" option under Options -> Advanced.