Forum Discussion

Sales null's avatar
Sales null
Copper Contributor
Jan 31, 2017

Outlook Customer Manager for Office 365

Hi All   We are new users of Office 365 Business Premium.   We have previously used Business Contact Manager for Outlook 2010.   My questions: is it possible to import from BCM to Customer Mana...
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Ralph Araojo's avatar
Ralph Araojo
Copper Contributor
Apr 17, 2017

Hi, Yes we can export the business contact and accounts from BCM to csv. Then import the csv files to OCM. But there is a limition of 30 kb allowable size to import. Is there any way we can import a large file? Since if a large company would export a business contacts and accounts to csv, it will surely be higher than 30 KB.

Lorenzo Bianchi's avatar
Lorenzo Bianchi
Copper Contributor
Jun 21, 2017

Hi, I have the same problem, but i think that the 99% of users have this problem: 30KB is not enough for a CSV.

I thin there is an error in the import button, there are 3 choice but all of them

Ralph Araojo wrote:

Hi, Yes we can export the business contact and accounts from BCM to csv. Then import the csv files to OCM. But there is a limition of 30 kb allowable size to import. Is there any way we can import a large file? Since if a large company would export a business contacts and accounts to csv, it will surely be higher than 30 KB.


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  • Welly Lee's avatar
    Welly Lee
    Former Employee
    Jun 21, 2017
    We are working on improving the import functionality and will take this feedback.