Forum Discussion

Sales null's avatar
Sales null
Copper Contributor
Jan 31, 2017

Outlook Customer Manager for Office 365

Hi All   We are new users of Office 365 Business Premium.   We have previously used Business Contact Manager for Outlook 2010.   My questions: is it possible to import from BCM to Customer Mana...
office 365
Welly Lee's avatar
Welly Lee
Former Employee
Jan 31, 2017

You can export the business contact and accounts from BCM to csv. Then import the csv files to OCM.

  • Ralph Araojo's avatar
    Ralph Araojo
    Copper Contributor
    Apr 17, 2017

    Hi, Yes we can export the business contact and accounts from BCM to csv. Then import the csv files to OCM. But there is a limition of 30 kb allowable size to import. Is there any way we can import a large file? Since if a large company would export a business contacts and accounts to csv, it will surely be higher than 30 KB.

    • Lorenzo Bianchi's avatar
      Lorenzo Bianchi
      Copper Contributor
      Jun 21, 2017

      Hi, I have the same problem, but i think that the 99% of users have this problem: 30KB is not enough for a CSV.

      I thin there is an error in the import button, there are 3 choice but all of them

      Ralph Araojo wrote:

      Hi, Yes we can export the business contact and accounts from BCM to csv. Then import the csv files to OCM. But there is a limition of 30 kb allowable size to import. Is there any way we can import a large file? Since if a large company would export a business contacts and accounts to csv, it will surely be higher than 30 KB.


      open the same text window...

      • Welly Lee's avatar
        Welly Lee
        Former Employee
        Jun 21, 2017
        We are working on improving the import functionality and will take this feedback.
    • Edward Franco's avatar
      Edward Franco
      Copper Contributor
      Apr 26, 2017

      Following, as I need to import a 3gb file if possible.