Forum Discussion
Outlook Auto-refreshing on Web - How Do I Stop
This is an annoying problem that only started recently and is interfering with my email workflow.
We have Microsoft 365 and I use the online Outlook app extensively. I will commonly have multiple tabs open with different emails visible and my calendar open in a separate tab. I have been doing this for more than a year without any issues and enjoy the ability to have more than one view of my email and calendar. Recently, a new behavior started where all my Outlook tabs will spontaneously auto-refresh which destroys my views and resets everything back to a view of the inbox. This is a terrible inconvenience since now I have multiple tabs that had the exact items I wanted on them all showing the same default view.
How can I stop this! I don't think any of the other tabs in the browser (normally Chrome) auto-refresh when this happens. Is this a setting the admins of the tenant may have changed? Is anyone else experiencing this? Any ideas of what is causing this?
Disable all browser extensions. If this resolves the issue, you can reactivate them one at a time to identify the conflicting extension.
This issue is maddening, and I see that there's been no reply since 2021. I start writing email drafts and have multiple windows/tabs open, only to have Outloook auto-refresh and reset everything back to the inbox view. Luckily drafts get saved in the drafts folder, but it ruins my flow and causes a good degree of frustration when I have a ton going on at once. If there's been a solution, please share.
- I'm not sure what happened with this, but this is not my behavior now. I've moved to Edge for my M365 web apps, but I don't think this was a browser issue. A "misconfiguration" issue may be at the root of this for a specific tenant, but I never got any confirmation of that. I feel your pain.
