Forum Discussion
Marvin Oco
Jun 01, 2018Steel Contributor
Outlook always prompts for password but login windows not loading
Outlook always prompts for password but login windows not loading
any known issue?
There's a known issue caused by the incompatibility between how Windows and Office handle modern authentication, affecting recent W10 versions with Office 2016:
- Deleted
I just started getting this issue yesterday. I closed all apps, rebooted, shutdown and still the same issue. I resolved the issue by start/settings/accounts/Access Work and School and disconnected my Work account. Then opened Outlook and got the prompt screen. All is back to normal now.
I don't know what caused the issue - my account was coming up to 90 days and yesterday I started to see the prompt to change my password. may or may not be related.
Wayne
There's a known issue caused by the incompatibility between how Windows and Office handle modern authentication, affecting recent W10 versions with Office 2016:
- Have not seen this in my case, but I have seen it with customers when we are doing a migration using the hybrid technique..
- DeletedI've had this happen before, usually reboot will correct it.