Forum Discussion
Outlook 365
Been using it for several years now. Noticed that over a period of months that it would not download or send emails. But it was intermittent. Now it has totally stopped sending and receiving all toge...
Close outlook down, go to Control Panel, click on the Mail icon. A window will pop up, click "Show Profiles". You will see all your profiles in the top window. The default says "Outlook". Since you say you have got your new profile setup, you had to give it a name. So, in that box, you will see "Outlook" and whatever you just named your new profile.
Below that box, at the bottom of that window, there are two radio buttons. Default is set to "Always use this profile" and in the dropdown below it, it shows you what profile will always open when you launch Outlook.
Since you just setup your new profile, change the radio button from "Always use this profile" to "Prompt for a profile to be used". Select that one.
So, now when you open outlook, you will have a pop up that basically says "Choose what profile to open. Use the dropdown and select the new one you just created, and that will let outlook open in that new profile you just created.
- https://support.microsoft.com/en-us/office/create-an-outlook-profile-f544c1ba-3352-4b3b-be0b-8d42a540459d
- https://support.microsoft.com/en-us/office/switch-to-another-outlook-email-profile-be3b617f-3f64-43d3-9037-8313b431803c
Below that box, at the bottom of that window, there are two radio buttons. Default is set to "Always use this profile" and in the dropdown below it, it shows you what profile will always open when you launch Outlook.
Since you just setup your new profile, change the radio button from "Always use this profile" to "Prompt for a profile to be used". Select that one.
So, now when you open outlook, you will have a pop up that basically says "Choose what profile to open. Use the dropdown and select the new one you just created, and that will let outlook open in that new profile you just created.
- https://support.microsoft.com/en-us/office/create-an-outlook-profile-f544c1ba-3352-4b3b-be0b-8d42a540459d
- https://support.microsoft.com/en-us/office/switch-to-another-outlook-email-profile-be3b617f-3f64-43d3-9037-8313b431803c
OK. Got the new profile created (test outlook) and am able to switch to it now when Outlook opens.
Was able to send emails to the new profile. When I tried to send emails from the new profile, it took for ever for it to send. It did send but the time frame it took to send is not acceptable. I still have to go into task manager and end outlook before it will open up.
Making progress, but still have some issues.
Was able to send emails to the new profile. When I tried to send emails from the new profile, it took for ever for it to send. It did send but the time frame it took to send is not acceptable. I still have to go into task manager and end outlook before it will open up.
Making progress, but still have some issues.