Forum Discussion
RTFROMRAM
Aug 10, 2021Copper Contributor
Outlook 365 web app not saving
Surely someone has come across the issue where with the Outlook 365 web app, basic subscription, doesn't seem to want to save any preferences at the user level. This doesn't happen to everyone but th...
Mickkey
Aug 10, 2021Copper Contributor
Hi there, saw this query pop up and thought i'd have a stab at it. I found this article: https://answers.microsoft.com/en-us/msoffice/forum/all/settings-on-owa-email-not-saving/f12d9e54-bb5e-462d-a8f3-e7d710545f61 that seems to be similar to the issue you're having, but couldnt find any others. You've likely already seen that article but just in case. Sadly the OP of that article never gets back to the Agent confirming whether or not they fixed their issue which is typical!
You mention closing out all other Edge browsers and trying private window etc, have you tried to replicate the problem on other browsers like Chrome etc?
You mention closing out all other Edge browsers and trying private window etc, have you tried to replicate the problem on other browsers like Chrome etc?