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RandallDonaldson's avatar
RandallDonaldson
Copper Contributor
Jan 17, 2021

Outlook 365 user cannot edit a contact from the Address Book

On my computer, when I open Address book in Outlook 365 PC app and double click on a name, it opens the contact.  To me, this is behavior as expected.  However, on another computer I manage, when I d...
office 365
VasilMichev's avatar
VasilMichev
MVP
Jan 18, 2021

Next time you open the Address book dialog, check the selection under the "Address book" dropdown. The behavior will depend on what's selected there.

 

You cannot edit contacts stored in server-side address lists, such as the Global Address List, directly from within Outlook. You can only do so for contacts in your own Contacts folder.

  • Linlinniesd's avatar
    Linlinniesd
    Copper Contributor
    Mar 09, 2023

     

     

    VasilMichev This was not helpful. I have my local contacts group selected and just this morning it became uneditable. I have no idea why this would start to happen and would like to find other ideas for how to stop it. My goto is that it is a "feature" that just got installed except it appears this has been happening with others for awhile. 

    • Al_DAndrea's avatar
      Al_DAndrea
      Copper Contributor
      Mar 28, 2023

      Linlinniesd 

       

      This is very confusing and unnecessarily cumbersome. I cannot add, delete, or edit my own contacts in outlook.com and it gives no indication why.

      • FGL2023's avatar
        FGL2023
        Copper Contributor
        Jun 15, 2023

        Al_DAndrea I absolutely AGREE!!! Microsoft, in his history, have created incredible software. Useful, and easy to use. BUT, when it comes to configuration it could be the most horrible cumbersome bureaucratic monster you can find in the net!

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