Forum Discussion
Muhammad Ali Khan
Dec 10, 2018Copper Contributor
Outlook (365) Need Password - Issue
Hi, We are using E3, outlook 365 in our company. Some of our users' outlook stop sync with exchange and ask for password, as shown in below image: to fix the issue, I clear entries i...
- Dec 13, 2018Hi Muhammed,
Add the Registry key as advised in the article
We've been seeing this for more than 6 months sporadically and again same for one computer today. There was no recent password change but suddenly behavior as described here. Adding this key and setting it to 1 fixed the issue with no reboot. We're seeing this reported by a very small number (half or a quarter percent maybe?) of the clients that we manage.
Best, Chris
Michelle3131
Jul 16, 2019Copper Contributor
Anyone else unable to enter the password when this happens? In Send/Receive it asks for the Exchange password, when I select that nothing happens. This happens to me every few months and is very frustrating. Just got back from a 10 Day vacation and spent 2 hours trying to access my outlook on my laptop.
Seems silly that there isn't an easier fix. Removing the account from settings and adding it back in did work.
M