Forum Discussion
Muhammad Ali Khan
Dec 10, 2018Copper Contributor
Outlook (365) Need Password - Issue
Hi, We are using E3, outlook 365 in our company. Some of our users' outlook stop sync with exchange and ask for password, as shown in below image: to fix the issue, I clear entries i...
- Dec 13, 2018Hi Muhammed,
Add the Registry key as advised in the article
We've been seeing this for more than 6 months sporadically and again same for one computer today. There was no recent password change but suddenly behavior as described here. Adding this key and setting it to 1 fixed the issue with no reboot. We're seeing this reported by a very small number (half or a quarter percent maybe?) of the clients that we manage.
Best, Chris
s_nishimura
Apr 11, 2019Copper Contributor
In my case, removing my Office 365 account from "Access work or school" (Settings > Accounts > Access work or school) on Windows 10 solved that issue. Then, I connected my Office 365 account again, it worked.
anear
Apr 15, 2019Copper Contributor
s_nishimura wrote:In my case, removing my Office 365 account from "Access work or school" (Settings > Accounts > Access work or school) on Windows 10 solved that issue. Then, I connected my Office 365 account again, it worked.
Thank you so much! We've seen a pretty sizable influx of this issue over the past few weeks and this has worked without fail for us. You are a lifesaver.