Forum Discussion
Muhammad Ali Khan
Dec 10, 2018Copper Contributor
Outlook (365) Need Password - Issue
Hi, We are using E3, outlook 365 in our company. Some of our users' outlook stop sync with exchange and ask for password, as shown in below image: to fix the issue, I clear entries i...
- Dec 13, 2018Hi Muhammed,
Add the Registry key as advised in the article
We've been seeing this for more than 6 months sporadically and again same for one computer today. There was no recent password change but suddenly behavior as described here. Adding this key and setting it to 1 fixed the issue with no reboot. We're seeing this reported by a very small number (half or a quarter percent maybe?) of the clients that we manage.
Best, Chris
HarmvanderMeer
Jan 24, 2024Copper Contributor
Muhammad Ali Khan
Dear Microsoft,
Same problem here, since I clicked on use the "Try the new Outlook" feature 5 weeks ago and switching back. Outlook keeps nagging every 5 min or less to fill out my password, if I click on the Need Password status field in Outlook it signs in automatically. There is a password field visible at the moment it asks for a password and if filled out it connects as well.
Have tried reinstalling Office several times, clearing credentials, adding registry keys and clearing the cache. Removing old folders and cached files.
When reinstalled it takes a couple of hours when starting to ask for my password again.
Gr. Harm