Forum Discussion
Outlook (365) Need Password - Issue
- Hi Muhammed,
Add the Registry key as advised in the article
We've been seeing this for more than 6 months sporadically and again same for one computer today. There was no recent password change but suddenly behavior as described here. Adding this key and setting it to 1 fixed the issue with no reboot. We're seeing this reported by a very small number (half or a quarter percent maybe?) of the clients that we manage.
Best, Chris
Hi Guys,
I work as a tech guy for a large firm that uses outlook as our basic email sender and as of the last week or so we've had an increase of these "needs password" sync errors turn up.
Initially we were having issues that users were working from home then having errors trying to sync with the exchange server, then they would log in office and the issue would resolve itself. however this issue has evolved to being users in office, the only recourse we have is to recreate the outlook profile in control panel and resync their profile with the system, the issue is if users have attempted to send emails before they noticed the error the outbox is usually stuck on the old, out of sync profile. for the last week we received 3 of these errors a day from different users. so far our attempts to fix this has turned cold and using fixes given in the conversation have been unable to fix the problem outright. we've tried a few changes to the registry and a cache flush of outlook as well.
Can anyone Advise what we need to do to get rid of this error? as the ramp in number for the error is concerning.