Forum Discussion
Outlook (365) Need Password - Issue
- Hi Muhammed,
Add the Registry key as advised in the article
We've been seeing this for more than 6 months sporadically and again same for one computer today. There was no recent password change but suddenly behavior as described here. Adding this key and setting it to 1 fixed the issue with no reboot. We're seeing this reported by a very small number (half or a quarter percent maybe?) of the clients that we manage.
Best, Chris
BEBakerHi,
To be precise, I went searched on windows task bar for "school" and selected "access to work or school account". A Dialog under Account/Access to work or school account" is shown.
There I removed all registered connections and then added them again.
Doing this registers the devive as a new device on Azure Active Directory and it did the trick for me.
I hope this helps
Maz
MazRashid Thank you, Maz. I have done the same thing. In order to that, I encountered an error and was able to resolve the issue with a minor registry change. But I am looking forward to seeing if this really resolves it. It has been more than a year that I've been working on it with three different MS techs.
Brett
BEBaker I have gone a couple weeks now and even though I followed the solution of eliminating the accounts in the Email & Accounts section of settings, both my system at work and at home have had the Need Password error return about every 48 hours requiring a system reboot.
Would love to hear if anybody has had any long-term success.
- I have had long term success. This may not work for everyone. I was using M365 subscription software. Outlook kept asking Need password, could never get the box to come up to enter. Uninstalled 365 and installed Office Professional Plus 2019. Signed in with my personal Microsoft account. Now occasionally asks for password but sign in box appears, enter password and works. I think what's happening is the sign in box is being suppressed or blocked/stays minimised within Outlook. No idea why.
- Yes, that is correct...the dialogue box where the password would be entered flashes for a millisecond and then disappears. I have the E3 subscription and have uninstalled office and reinstalled it a couple of times while working with three different MS technicians but to no avail. I have the 2016 currently installed. I will try the 2019 version. Thank you.
@MazRashid UPDATE: Well, I was pretty excited...I made these changes two days ago, and thought we just might have the solution. But no, the error message "Need Password" just popped up in Outlook.
I am at a loss.
Brett
- BEBaker, except Outlook client, can you sign in OneDrive , Teams? If you cannot sign all of this, maybe you should check the TLS settnig in Edge, don' ask why I know it ,it's loog and sad story.
Zhu_Hao It is funny that you mention that. With One Drive, I can log in, but although I have it set to launch when Windows starts automatically, I always have to launch and sign in manually.
With Teams, when I log out and then log back in, it always pre-populates the email login field with an email address that does not exist, and I have to delete it and enter the correct email address.
So both of those apps have sign-in issues.
Do you believe they are related?
Thank you very much,
BEB
