Forum Discussion
Outlook (365) Need Password - Issue
- Hi Muhammed,
Add the Registry key as advised in the article
We've been seeing this for more than 6 months sporadically and again same for one computer today. There was no recent password change but suddenly behavior as described here. Adding this key and setting it to 1 fixed the issue with no reboot. We're seeing this reported by a very small number (half or a quarter percent maybe?) of the clients that we manage.
Best, Chris
in my case all these magic did not helped.
my motherboard was replaced recently, so the reason for the error was that outlook/office had a conflict, as my previous device has another Id.
The solution was to remove „work & school accounts“ in windows control center and then outlook registered the same credentials again and it started working again.
It would be much better, outlook would show the problem instead of immediately closing the prompt.
MazRashid Thank you for posting. So are you saying that in Control Panel your launched the Mail icon and then removed the email account from your active Outlook profile? Then what did you do? Restart the machine? Add the account back to the profile again?
Thank you,
Brett
BEBakerHi,
To be precise, I went searched on windows task bar for "school" and selected "access to work or school account". A Dialog under Account/Access to work or school account" is shown.
There I removed all registered connections and then added them again.
Doing this registers the devive as a new device on Azure Active Directory and it did the trick for me.
I hope this helps
MazMazRashid Thank you, Maz. I have done the same thing. In order to that, I encountered an error and was able to resolve the issue with a minor registry change. But I am looking forward to seeing if this really resolves it. It has been more than a year that I've been working on it with three different MS techs.
Brett
