Forum Discussion
Muhammad Ali Khan
Dec 10, 2018Copper Contributor
Outlook (365) Need Password - Issue
Hi, We are using E3, outlook 365 in our company. Some of our users' outlook stop sync with exchange and ask for password, as shown in below image: to fix the issue, I clear entries i...
- Dec 13, 2018Hi Muhammed,
Add the Registry key as advised in the article
We've been seeing this for more than 6 months sporadically and again same for one computer today. There was no recent password change but suddenly behavior as described here. Adding this key and setting it to 1 fixed the issue with no reboot. We're seeing this reported by a very small number (half or a quarter percent maybe?) of the clients that we manage.
Best, Chris
BEBaker
Oct 19, 2021Brass Contributor
Did it resolve the issue long-term? I could resolve the issue by rebooting the machine but it has always come back a day or two later.
gmaurissen
Oct 21, 2021Copper Contributor
BEBaker as far as my experience goes this is linked to the multiple organizations you're connected to. So as long as you don't need to switch organizations it's fine but once you do it's back. So quit outlook, re-logon in Teams with your correct organization and restart outlook.