Forum Discussion
Outlook (365) Need Password - Issue
- Hi Muhammed,
Add the Registry key as advised in the article
We've been seeing this for more than 6 months sporadically and again same for one computer today. There was no recent password change but suddenly behavior as described here. Adding this key and setting it to 1 fixed the issue with no reboot. We're seeing this reported by a very small number (half or a quarter percent maybe?) of the clients that we manage.
Best, Chris
Mastahh I have been working with Microsoft and we have spent hours and hours on this issue. It comes back for me every two or three days. It is occurring on my two desktops but not my laptop. We have recreated the Outlook profile, modified the registry, run the SARA tool a dozen times, and repaired Office four times. I have had three different tech support agents and each of them tries the same things but nothing has worked. Very frustrating.
BEBaker checkout this article
https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-mail-options-not-staying-checked/cce9f7c4-307f-4de0-b2e9-d933580a7ad9
Do you have this option to save Outlook to the cloud checked?
Does unchecking it help?
- Hi,
Yes, we have turned off “cached mode” in our trouble shooting and it did not resolve the problem.
Hi, have you tried setting up the registry (steps available in my early posts)? also, keep updated windows.
Muhammad Ali KhanYes, i tried to add registry key DisableADALatopWAMOverride = 1 but it didn't helped.
I will try it one more time next Monday.
