Forum Discussion
Muhammad Ali Khan
Dec 10, 2018Copper Contributor
Outlook (365) Need Password - Issue
Hi, We are using E3, outlook 365 in our company. Some of our users' outlook stop sync with exchange and ask for password, as shown in below image: to fix the issue, I clear entries i...
- Dec 13, 2018Hi Muhammed,
Add the Registry key as advised in the article
We've been seeing this for more than 6 months sporadically and again same for one computer today. There was no recent password change but suddenly behavior as described here. Adding this key and setting it to 1 fixed the issue with no reboot. We're seeing this reported by a very small number (half or a quarter percent maybe?) of the clients that we manage.
Best, Chris
RaviMishra2395
Feb 03, 2020Copper Contributor
It is easier to solve this issue if you go to account and disconnect the office 365 account and connect it back in the windows.
After that, please restart the outlook and no need to enter the password. It will connect. Before doing this step, I have deleted all the cached credentials in the credential Manager.
It worked for me.
Hope this is helpful.
Regards,