Forum Discussion

Copper Contributor

Dec 30, 2021

Outlook 365 data

Hi I use outlook to store everything - I have logged this but they never come back to me. So I wanted to completly reset /re install or repair Outlook ( things like zoom in on outlook today) are ...

outlook

somnio0505

Brass Contributor

Dec 31, 2021

thefatdude

Umm. I think I misunderstood something.

Please tell me about your situation

1. Account type : Personal / Work

2. Why ?

3. What you want exactly?

- Cleanup your all mailbox?

- Remove your backup pst/ost file on your mailbox list?

thefatdude

Copper Contributor

Dec 31, 2021

ok aspects of outlook like ( zoom on outlook today) not working it's usually ctrl + but thats not working so far I have deleted the files from folder AppData\Local\Microsoft\Outlook but as someone pointed out as soon as you log in it reloads file

ALL I actually want is for outlook to let me zoom on outlook today as my vision is going
account type if you mean outlook its email I had for 25 years & the app is part of the office ( Microsoft 365 family plan

somnio0505
Brass Contributor
Dec 31, 2021
thefatdude

Problem 1. Zoom In/Out Not working on Outlook.
Problem 2. When you login to outlook again, it reload all ost,pst file automatically.

Is Correct?

Problem 1.
It seems that recent versions of outlook only support ctrl + mouse wheel. Were you using a different version before re-installing?

Problem 2.
a. Shutdown Outlook
b. Reset your outlook profile.
Control Panel > User Account > Mail (Microsoft Outlok 20xx) > Profiles "Show Profiles..." > Delete your profile. (eg. Outlook, Name)
c. Restart Outlook and login with your account,