Forum Discussion

Robert Bollinger's avatar
Robert Bollinger
Iron Contributor
Jun 05, 2018

Outlook 2016, E3 license, Office 365. User Mailbox

Simple question. We are missing Retention policies for some default folders from users mailboxes. For Example: There are no Policies listed at all for a users sent items (no archive tags) in OWA but ...
exchange
hybrid
office 365
Robert Bollinger's avatar
Robert Bollinger
Brass Contributor
Jun 07, 2018

We did not create any policies. These are all default policies. 

 

Let me ask it this way. Why am I able to set an Archive Policy in outlook on any folder, but not able to do the same thing in OWA? 

 

I just checked and I do not have the ability to set an archive policy in OWA, on any folder except for the inbox. When I right click I do not see the "Assign Option" box. But I can set those same policies on the same folders in Outlook. 

 

That's really what the question is here. 

 

Robert 

 

 

 

 

VasilMichev's avatar
VasilMichev
MVP
Jun 07, 2018

I don't seem to have any troubles viewing or setting tags in OWA, either on Inbox or any other folder. Only folders that have a default tag applied (such as Deleted Items or Junk Email) don't show the menu, so I guess you should check for that. And open a support case and get this properly investigated.