Forum Discussion
Outlook 2016, E3 license, Office 365. User Mailbox
Robert, I'm not sure if I understand correctly, but in general the tags should match between Outlook and OWA. Where did you create the policy, EAC or the SCC? And what king of tag(s) did you add to the policy?
We did not create any policies. These are all default policies.
Let me ask it this way. Why am I able to set an Archive Policy in outlook on any folder, but not able to do the same thing in OWA?
I just checked and I do not have the ability to set an archive policy in OWA, on any folder except for the inbox. When I right click I do not see the "Assign Option" box. But I can set those same policies on the same folders in Outlook.
That's really what the question is here.
Robert
I don't seem to have any troubles viewing or setting tags in OWA, either on Inbox or any other folder. Only folders that have a default tag applied (such as Deleted Items or Junk Email) don't show the menu, so I guess you should check for that. And open a support case and get this properly investigated.