Forum Discussion
Outllook 2016 - Local Stored Mail Empties and Re-downloads when using multiple PCs
That is definitely abnormal behaviour. It is not what is supposed to happen. Somewhere it seems as if you have something set incorrectly. I know that is works because I probably have a dozen machines that have Outlook syncing to.
Now it is expected that when you create a new profile, it will have an empty OST as it starts up and will have to download the mail, but it shoudn't impact the othe machines.
- Just a couple of sanity questions.
- You do not have any PSTs configured
- You aren't pointing OSTs to a common location
- Your profile isn't causing OSTs to be stored in a common location
- You are using the new account wizard to create your profile
- You are logged on to the workstation with your account
- You are using Exchange connection type, not POP3 or IMAP4 or ActieSync.
Thanks for your reply Ed.
Actually this problem started when I was unable to setup my company email account from home using EAS, I kept getting server not found. I work at home but access the company's servers via a VPN. So I took my laptop into the company premises and they managed to setup the Outllook 2016 OK from inside the company network.
To setup my two home PCs I exported the account settings from the laptop registry and imported them into the registry of the desktop PCS. This worked fine except for the problem I have indicated.
All three of my PCs have Win 10 and Office 2016 and the folder structures are exactly mirrored.
Initially I did not have a PST configured but I did try that in attempting to resolve the problem.
I have manually tried setting chached mode in the registry policies and account settings. Everything I have tried so far has failed.
I believe the problem is linked to the fact that I used the identical registry account settings to set up the other PCS.
Do you have any ideas?
