Forum Discussion
ALV_Work
Apr 10, 2019Copper Contributor
Outgoing emails marked as SPAM and Phishing emails by O365 servers
Hi, Since yesterday, all outgoing emails from our organization using Office365 (fully cloud) are being flagged as either spam or phishing email by Microsoft Outbound email servers. Due to this our...
- Apr 12, 2019
You might want to read the following article on the "health" tab in the office portal...
rconiv
Jul 20, 2023Brass Contributor
Just to throw in a this seems to still be an issue. It seemed to happen the day before, but the next day we were spoofed. Since then all our outbound emails have been tagged as SCL9. Due to this, all replies or emails sent to our domain go to quarantine.
We had a SPF and DMARC, and have added a DKIM, but two weeks later it still doesn't work.
Microsoft said they sent it to their backend team, which I am told is their program development group who doesn't have any sort of SLA so it is a whenever they get around to looking at it.
Today we finally got Microsoft to escalate it to Tier 2 Exchange. Their Tier 1 was refusing because they said Tier 2 would have to wait for results from the backend group also.
They mentioned that they were seeing that our inbound spam policy was marking everything as spam, which got the no duh because they are coming in as high confidence spam already in the header.
We had a SPF and DMARC, and have added a DKIM, but two weeks later it still doesn't work.
Microsoft said they sent it to their backend team, which I am told is their program development group who doesn't have any sort of SLA so it is a whenever they get around to looking at it.
Today we finally got Microsoft to escalate it to Tier 2 Exchange. Their Tier 1 was refusing because they said Tier 2 would have to wait for results from the backend group also.
They mentioned that they were seeing that our inbound spam policy was marking everything as spam, which got the no duh because they are coming in as high confidence spam already in the header.