Forum Discussion
VibSch
Apr 20, 2021Copper Contributor
Opening encrypted emails that are saved as *.msg files in doc-center
Hi all, I've used many hours to search the web for an answer with no luck and I would think this is a situation for many out there. A short time ago we started to use the encryption-method in Ou...
ChristianBergstrom
Apr 20, 2021Silver Contributor
Hello, I assume you're using OME? (Office Message Encryption). The whole idea with encryption is to encrypt the email / content between two parties without a third-party being able to open it so surely it's working as designed. But if you need to open all these attachments why don't the sender include you in the original email, perhaps as a BCC if your name shouldn't be visible in the mail.
You would have more granular options if you were using AIP, now more referred to Sensitivity labels.
You would have more granular options if you were using AIP, now more referred to Sensitivity labels.
- VibSchApr 20, 2021Copper ContributorThank you for quick response. Yes - the OME definitely works as it should by design so that means that we have to look at other encryption options.
When you refer to AIP - I know what it is but not much more - do you know if the functionality we need is possible with that?- ChristianBergstromApr 20, 2021Silver ContributorFirst try what I suggested above if applicable (add your address to the original senders email). But yes, OME is only email. The other options are for scenarios not necessarily even involving email.
- VibSchApr 26, 2021Copper Contributor
Sorry for delayed response. I've spoken to the customer and explained some of the differences between OME and AIP and they want to proceed with AIP since this solution gives them other options too in regards to documents and such.