Forum Discussion
hDaughter6869
May 15, 2023Copper Contributor
One Dive issues on MacBook Pro
I have been unable to sign in to One Drive on my recently purchased MacBook Pro. I have spoken to the tech support at Apple and even attempted to get help from the company I received licensing from t...
Kidd_Ip
MVP
Can try this:
1. Quit OneDrive. (Select the cloud icon in the top tray, then select Settings > Quit OneDrive.)
2. Find OneDrive in your Applications folder.
3. Right-click OneDrive and select Show Package Contents.
4. Browse to the Contents > Resources folder.
5. Double-click ResetOneDriveApp.command (or ResetOneDriveAppStandalone.command, if you're using the standalone app).
6. Start OneDrive and finish the setup process.
hDaughter6869
May 16, 2023Copper Contributor
Thank you. I did try this but for some reason, it would still not allow me to finish the setup process. I am still running MacOS Monterey. I have to schedule a call with Apple to ask about my external hard drive not being recognized, so I'm unable to do a backup. Hopefully, updating the OS might help.