Forum Discussion
graeme batsman
Jan 19, 2018Copper Contributor
Office365 ticket routing escalation please
I have had a ticket open for a few days and the issue has been longer. It is simple, email is going to my on-prem server not cloud despite cancelling and paying for two mailboxes. Three plus people h...
Daryl Washington
Jan 20, 2018Copper Contributor
Try This:
https://support.microsoft.com/en-us/help/2730609/on-premises-users-aren-t-getting-email-messages-from-office-365-users
https://support.microsoft.com/en-us/help/2730609/on-premises-users-aren-t-getting-email-messages-from-office-365-users
graeme batsman
Jan 20, 2018Copper Contributor
Under there is internal or authoritative. I am not using hybrid. Aiming for cloud only.
Thank you for replying
Thank you for replying
- graeme batsmanJan 23, 2018Copper Contributor
It has been fixed without notification. Thanks all!