Forum Discussion
Office365 Support for iMAC Excel
My Case number is 1038846163. My product is Office365. I have spent 5 hours with MS Support rep "Cher" and her supervisor "Stonie".They made ZERP progress on my Excel problem on Sunday May 8. My Ex...
JayPsiuh Hi Jay, that sounds like a pretty bad experience with our phone support. Unfortunately, TechCommunity isn't a support site, so this isn't the place for you to get help. You might try asking at the Microsoft Answers Support Community (link) to see if some of the paid support folk or volunteers has a suggestion that may fix things for you. I also will use the case number you provided to track down the people you spoke to and provide some coaching based on your feedback.
- I have posted my status as of Sept 13 here. As you can see, I use up many hours getting nowhere.
The link you posted did not give relief for me. There seemed to a similar problem from Sumar Patel, but the fix was for a Mac-mini. I couldn't follow those instructions from Jim Gordon on my iMac. thanks for your reply. I’ll try the link you posted.
