Forum Discussion
marksteel
Apr 09, 2020Copper Contributor
Office365 license or login issue for desktop applications
Hi I've recently started working with an organisation that uses o365. They have of course added me to their domain. I also have personal O365 licensing for my family / devices so my office deskto...
marksteel
Apr 09, 2020Copper Contributor
VasilMichev thanks.. and yes i have been using own o365 product / license for 2 yrs without issues. the strange thing about outlook is that on desktop it simply will not connect, just keeps asking for password, but on my iphone i downloaded outlook and it logs in and works fine.. so dont believe its an MFA issue. i think its related to the desktop suite.. but i wanted a definitive answer through logs or something ?
VasilMichev
Apr 09, 2020MVP
Talk to your IT folks, there can be a number of reasons why Outlook is not accepting your credentials, but the version isn't one of them. Unless you are using a very, very old build.