Forum Discussion

Copper Contributor

Aug 20, 2020

Solved

Office Installation failed in macOS Catalina 10.15.6

Brand new mac running macOS Catalina 10.15.6. Went to office365 and tried to download latest version of office to install. Got "installation failed" and it gives no reason. Tried doing this twice (ne...

office 365

ExcelExciting
Aug 20, 2020
Hi webdevguy

Are you trying to download from App store or directed download ?

Regards, Faraz Shaikh | MCT, MIE, MOS Master, Excel Expert
If you find the above solution resolved your query don't forget mark as Official/Best Answer to help the other members find it more

ExcelExciting

MVP

Aug 20, 2020

Hi webdevguy

Are you trying to download from App store or directed download ?

Regards, Faraz Shaikh | MCT, MIE, MOS Master, Excel Expert

If you find the above solution resolved your query don't forget mark as Official/Best Answer to help the other members find it more

webdevguy

Copper Contributor

Aug 20, 2020

ExcelExciting Thanks! I just tried from the app store and it worked! Do you think it's an OS incompatibility with the version on the MS website?

iwandarmawan
Copper Contributor
Dec 17, 2022
Not for me (OS 10.15.7) try download from apple store and direct was require os 11webdevguy
- ExcelExciting
  MVP
  Jan 10, 2023
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ExcelExciting
MVP
Aug 20, 2020
Hi webdevguy

I really don't know what is holding to stepup Office sometimes on mac, one of my friend was unable to download from Apple Stores so I suggested him to use office.com download the setup file it worked fine.

I think the issue might be with the macOS Catalina, as they have change the app architecture which may be causing the file NOT to do the setup.

Glad to hear your query was resolve 👍 😊

Regards, Faraz Shaikh | MCT, MIE, MOS Master, Excel Expert
If you find the above solution resolved your query don't forget mark as Official/Best Answer to help the other members find it more