Forum Discussion
ViProCon
May 15, 2020Brass Contributor
Office apps simply disappeared??
A user under a Microsoft 365 Business Standard (formerly O365 Business Premium) license reported to me today that all Office 365 apps have disappeared from her Win 10 Pro computer. No errors, nothin...
yoyowo6324
Aug 16, 2021Copper Contributor
ViProCon have you ever found a solution? I'm running into the precise same thing. Only after reinstalling office, once the PC goes to sleep, all office https://cracksell.com/ are gone. i can not even find the executables for them. Tried Windows Key + R and running "winword" and it couldn't find it. I literally opened it 20 minutes ago. If i'm going into instrument panel , it shows that Office Apps for Enterprise is installed. Repairing is useless. I'm so frustrated
ViProCon1035
Aug 17, 2021Copper Contributor
The problem had gone away on its own, I think if memory serves by reinstalling. I'm not running any enterprise-level management on this, all these situations I see are always with just M365 Business Standard. But I'm sure the interactivity with the back-end M365 platform is probably the same - I don't use InTune but I'm sure some form of MDM/EMM functionality is governing this stuff in the background, using default "stuff" from Microsoft.
I suspect this type of issue is well known, but hard to track down anybody that knows about it. As backwards as that sounds.
FWIW I've spun my wheels extensively on some tech issues, only to have finally caved and contacted tech support (usually I feel contacting 1st level tech support is a massive waste of time - usually it is, even on multiple contacts), but I sometimes find they just know what's what. Worth trying perhaps.
Side note: turn off sleep. I don't know what it is with sleep modes and computers, but over the years, this whole functionality somehow leads to problems more than not. I don't know why, or what it is that doeds it, but it's like a 99.5% reliable thing, and as an IT tech, I of course witness the 0.5% of times when it causes mind-bogglingly stupid problems. I recommend never both with sleep modes.
I suspect this type of issue is well known, but hard to track down anybody that knows about it. As backwards as that sounds.
FWIW I've spun my wheels extensively on some tech issues, only to have finally caved and contacted tech support (usually I feel contacting 1st level tech support is a massive waste of time - usually it is, even on multiple contacts), but I sometimes find they just know what's what. Worth trying perhaps.
Side note: turn off sleep. I don't know what it is with sleep modes and computers, but over the years, this whole functionality somehow leads to problems more than not. I don't know why, or what it is that doeds it, but it's like a 99.5% reliable thing, and as an IT tech, I of course witness the 0.5% of times when it causes mind-bogglingly stupid problems. I recommend never both with sleep modes.