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ViProCon's avatar
ViProCon
Brass Contributor
May 15, 2020

Office apps simply disappeared??

A user under a Microsoft 365 Business Standard (formerly O365 Business Premium) license reported to me today that all Office 365 apps have disappeared from her Win 10 Pro computer.  No errors, nothin...
Microsoft 365 Apps
OrthoIT's avatar
OrthoIT
Copper Contributor
Mar 04, 2021

ViProCon have you found a solution? I'm running into the exact same thing. Only after reinstalling office, once the PC goes to sleep, all office apps are gone. I can't even find the executables for them. Tried Windows Key + R and running "winword" and it couldn't find it. I literally opened it 20 minutes ago. If I go into control panel, it shows that Office Apps for Enterprise is installed. Repairing is useless. I'm so frustrated  

  • wcmessick's avatar
    wcmessick
    Copper Contributor
    Aug 13, 2021
    Same problem
    • JosePinos55's avatar
      JosePinos55
      Brass Contributor
      Aug 13, 2021

      wcmessick 

       

      Hi,

       

      I've seen this issue and the problem was InTune. Basically we had two conflicting groups pushing different application versions.

       

      Worth checking!

       

      Thanks,

      Jose 

      • Craig Maxwell's avatar
        Craig Maxwell
        Copper Contributor
        Apr 04, 2024
        You superstar!! I have had Office apps randomly vanish for over a year now, it turns out Intune was uninstalling them while it was pushing out Teams
  • wcmessick's avatar
    wcmessick
    Copper Contributor
    Aug 13, 2021

    Same problem.  Help!

     

  • ViProCon's avatar
    ViProCon
    Brass Contributor
    Mar 05, 2021

    OrthoIT   Sorry to say I don't recall what fixed it, probably the download/reinstall I did though as I don't recall doing anything special after that.  this was 10 months ago 😕  t relates in some way to Click2Run and how all that works I believe.  

    One thing I suggest - stop using sleep mode (if possible).  Not good advice for a laptop of course so with any luck this problem is on a desktop but over many years, I find sleep mode induces problems that you'd never have if the computer were just left on 24x7.  

     

     

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