Forum Discussion
Office 365 Word cannot resize or rotate inserted shapes or items
I have the exact same problem. Fun fact: I can resize by manually setting the height and width values in the ribbon bar under "Text Box".
I encountered this issue. It still exists: occurs in the documents that are in the compatibility mode (i.e. the old *.doc files or *.docx files with this mode turned on).
All the pictures in the replies in this thread were taken in the standard mode, where - fortunately - this bug did not occur.
Steps to recreate this problem:
1. Create a new document
2. Save it as a *.doc file (i.e. in Word 2003 format)
3. Insert a shape - for example a block arrow
4. Try to rotate this shape with mouse
The result is as in the enclosed picture.
This bug appeared after December update of Windows 10 (version 21H2), consisting:
Service Stack 10.0.19041.1371;
Security Update KB5008212;
(According description of this update, Microsoft "fixed" something in the Office Graphics Objects, so now we have a problem).
I contacted MS support, but their technician simply removed my Office 365 and told to re-install it, which did not help. (In case somebody from MS Support read this thread, I am providing the case number: 1032826504).
I have the same problem. Did you find any solution?
- I uninstalled Word 365 with the utility app. Restarted the computer and reinstalled. Still didn’t work. So I restored my computer and installed office 365. Opened the document and still didn’t work. Then to experiment, I copied the whole document. Opened a new document and pasted. Everything worked fine after that. Copying from the one document that isn’t working properly and pasting might have been the fastest solution.
- It worked! Thanks
if this is applicable to your case, turn off the compatibility mode in your document:
- If this is a *.docx, you will find this switch in File: Info section.
- If this is a *.doc file, save it as a *.docx file. At the bottom of In the file save dialog box you will find an option named "Maintain compatibility with ...." - turn it off.
(For my case this solution is not possible, because I am maintaining 1000+ pages textbook, full of images and graphic shapes. Its size is 370MB. It takes Word about 50 seconds to save its *.doc variant on my SSD disc. For the same document in the *.docx variant it takes 10 minutes, which makes any more serious editing impossible - too much time spend waiting for Word, to save the *.docx file).
I have to maintain the compatibility mode as well. My file is a textbook of 600 pages. If I change to .docx the format of the text is changing! I need to keep it exactly as it was, so I have to keep editing in compatibility node.
That persumably happened after a windows 10 update, but I dont find it in order to uninstall it.
