Forum Discussion
Office 365 Word cannot resize or rotate inserted shapes or items
mlovecrandall1225 No problem manipulating a Block Arrow in a 64-bit installation of Microsoft 365 Version 2111 (Build 14701.20226 Click-to-Run) Current Channel on Windows 10
- BartHerDec 29, 2021Copper ContributorHi Doug,
This happens with doc files or docx files with the compatibility mode on.
I spoke to a Microsoft support employe and he told me that this is not supported. So no support for doc files or compatibility mode.
Is this correct ?
You have a lot more experience and knowlegde and maybe you, as MVP, have other channels at Microsoft ?- Dec 30, 2021The Product Team at Microsoft have been made aware of the issue and it can be expected that it can be corrected in due course.
I cannot understand why so many users are working with documents in Compatibility Mode. The best thing to do would be to convert the documents (or the template from which they were created) to the current version.- Witold_JaworskiDec 30, 2021Brass ContributorThank you very much!
Why am I still using the *.doc file? Because of the much shorter (ten times!) loading and saving time. My textbook, (about 1500 pages, full of illustrations with various arrows, text boxes, etc.) has 360MB. In the *.doc format Word saves it to my SSD HD in 1 minute, while the same document in *.docx format Word saves about 10 minutes. In practice, you cannot effectively edit it with such a long saving time. (For example, when you set auto-save every 30 minutes, 1/3 of this time will be lost for the saving). Similar proportion occurs for the loading time. It seems that for *.doc files Word loads quickly the first pages, then updates the rest in the background, while you are already working on your part.
- mlovecrandall1225Dec 12, 2021Copper Contributor
Lucky You. Once insert the shape into the document, it will not rotate or resize. When I open the same document on my Windows 7 laptop, I can do rotate and resize without any issue. I have done a complete wipe on my computer. I downloaded the office 365 app and it still doesn't work. I wonder if it is the app version.
- IamFabsDec 20, 2021Copper Contributor
I have the exact same problem. Fun fact: I can resize by manually setting the height and width values in the ribbon bar under "Text Box".
- Witold_JaworskiDec 20, 2021Brass Contributor
I encountered this issue. It still exists: occurs in the documents that are in the compatibility mode (i.e. the old *.doc files or *.docx files with this mode turned on).
All the pictures in the replies in this thread were taken in the standard mode, where - fortunately - this bug did not occur.
Steps to recreate this problem:
1. Create a new document
2. Save it as a *.doc file (i.e. in Word 2003 format)
3. Insert a shape - for example a block arrow
4. Try to rotate this shape with mouse
The result is as in the enclosed picture.
This bug appeared after December update of Windows 10 (version 21H2), consisting:
Service Stack 10.0.19041.1371;
Security Update KB5008212;(According description of this update, Microsoft "fixed" something in the Office Graphics Objects, so now we have a problem).
I contacted MS support, but their technician simply removed my Office 365 and told to re-install it, which did not help. (In case somebody from MS Support read this thread, I am providing the case number: 1032826504).
- mlovecrandall1225Dec 12, 2021Copper ContributorI reinstalled office again. I copied out of the word documents that started glitching and pasted them into a new word document. All is working properly. Must have been a glitch when it was updated.