Forum Discussion
Office 365 Weekly digest
Steen Sörensen wrote:
I actually thought that the digest only was sent to administrators.
That's true by default but other addresses can be designated:
Here is the official https://support.office.com/en-us/article/Message-center-in-Office-365-38FB3333-BFCC-4340-A37B-DEDA509C2093- Can I get message center posts emailed instead?
Yes! You can select to have a weekly digest emailed to you and up to two email addresses. If you need to have the digest go to more than two more people, you can send to an Office 365 group or distribution list. The emailed weekly digest is turned on by default. If you aren't getting your weekly digests, check your spam folder. See the https://support.office.com/en-us/article/Message-center-in-Office-365-38FB3333-BFCC-4340-A37B-DEDA509C2093#ID0EAABAAA=Set_preferences of this article for more information on how to set up the weekly digest.
So, check those settings out and see if these non-admins can be removed accordingly from this option.
I'm aware of the message center and I'm the only, who has activated the weekly digest:
But I have created an user account less than a week ago and he gets the digest as well. We only have two administrators in the tenant including my account and the mail only goes to the primary mail address.
Which other possibilities do I have to unsubscribe?
- Cian AllnerNov 07, 2017Silver ContributorIf the emails are erroneously being sent to recipients and can't be explained as indicated through those settings or via something else like email rules etc. I'd consider logging a service request, though you might get an official response here.
Good luck.- Steen SörensenNov 07, 2017Copper Contributor
Thanks Cian. I placed a ticket at Microsoft parallel to my post and I phoned with a technician about my issue. He confirmed that former administrators still have some leftovers in their account and still may receive the digest. This is exactely my case.
He gave my a useful tipp though. If I open the digest in OWA, I will see an extra possibility to unsubscribe:
This part is not shown in the Oulook client. I will give this a try, otherwise I have to block the mail on the exchange server.
- Cian AllnerNov 07, 2017Silver Contributor
Steen Sörensen wrote:He confirmed that former administrators still have some leftovers in their account and still may receive the digest. This is exactely my case.
Thanks for the new info and the tip. That makes sense now, that the digest emails may stick even after former admins have been demoted. So that's a good practice, get admins to unsubscribe via the setting some time in advance of a role change.
Does that explain the user account you created less than a week ago getting the digest emails as well? Either way, I'm pleased you're close to getting this resolved or at least a workaround.