Forum Discussion
Office 365 on RDSH
- Jan 23, 2019
ok, without having to sort through the foggy microsoft page and figure out what the heck they are saying, here is the FIX.
Create a text file with an .reg extention.
paste the following into it:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover]
"ExcludeExplicitO365Endpoint"=dword:00000001then on the machine in question, right click on the above file and select 'merge'.
run outlook and it will look at your local autodiscover file.
OR
in gpo:
edit or create a GPO and do the following:
expand 'user config' / 'Preferences' / 'Windows Settings'
Right click on 'Registry', then 'New', then 'Registry Item'
for 'action' select 'Create'
for Hive, select 'HKEY_CURRENT_USER'
key path enter in: Software\Microsoft\Office\16.0\Outlook\AutoDiscover
Value Name: ExcludeExplicitO365Endpoint
Value Type: REG_DWORD
Value date: 1
That's probably just the "Check for Office 365 as priority" "feature", that's known to cause issues. You will have to deploy the reg keys mentioned in this article in order to disable it: https://support.microsoft.com/en-us/help/3211279/outlook-2016-implementation-of-autodiscover