Forum Discussion
Per Vonge Nielsen
Jan 16, 2020Copper Contributor
Office 365 no internet connection
Windows 10 (ran Windows Update yesterday). Office 365 16.012325.20288. The laptop is signed in with my Microsoft user name and password. Office 365 (Outlook, Excel and Word) does not recogniz...
lkj305
Mar 09, 2021Copper Contributor
I has same problem, Internet works, but outlook does not connect to exchange online, and after reinstall of office365 unable to active. it turned out to be problem with network connectivity.
(1) Remove the virtual drivers (had hyper-v virtual ethernet driver).
(2) Removed windows sandbox from add/remove features
(3) Reboot and run "network troubleshooting" to Repair network adapter settings