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yshahzad's avatar
yshahzad
Copper Contributor
May 22, 2023

Office 365 mailbox shows full instead of In-Place archiving

Hi   We have a user whose Office 365 mailbox shows full instead of In-Place archiving.   In-Place archiving is still more than 50%.   How to fix this
office 365
eliekarkafy's avatar
eliekarkafy
MVP
May 22, 2023
what is your retention policy applied on this mailbox ?
  • yshahzad's avatar
    yshahzad
    Copper Contributor
    May 22, 2023
    Default policy

    Default 2-year move to archive

    Default 730 days Archive
    • eliekarkafy's avatar
      eliekarkafy
      MVP
      May 22, 2023
      and the emails aged more than 2 years are not moved to the archive ?

      you can force the archiving of the emails on this mailbox by using the managed folder assistant command:

      Start-ManagedFolderAssistant -Identity "Chris"

      after running this script the emails will move the archive folder as per the policy applied and you can monitor the space used in the archive
      • yshahzad's avatar
        yshahzad
        Copper Contributor
        May 22, 2023
        Will I run this command in Windows Powershell on the user's system or on any system?

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