Forum Discussion
bsweetman
Apr 16, 2020Copper Contributor
Office 365 Mac Outlook: Cannot add delegate mail account.
Hello All, I have given a user in my organization full-access to a shared mailbox. I would like to open the shared mailbox in his Outlook client on Mac. Following this guide: https://support.offi...
bsweetman
Apr 20, 2020Copper Contributor
Unfortunately no. This particular account is set up as an "Office 365" account. See screen shot below. The only option I have is "Delete Associated Account." Thanks for the reply.
Abhimanyu Singh
Apr 01, 2021Steel Contributor
Any idea what that "delete associated account" is for? I mean what's the difference between the normal delete (minus) button on the left pane and this big "delete associated account" button. I have an O365 account and a personal Gmail account. This button is visible only on the Gmail one.
- Kav777Oct 12, 2021Copper Contributor
Just resolved this for my client.... turned out to be that they had Office 2016 installed, rather than Office 365. Installed 365 over the top and the settings came back.