Forum Discussion
Office 365 Mac Outlook: Cannot add delegate mail account.
I have the same behavior on my end. I have been completely unable to reproduce this behavior. Only this account seems to be set up this way.
We have tried deleting and re-adding about 5 times and uninstalling-reinstalling the outlook client.
I find it interesting that I have an option to "Delete Associated Account." This leads me to think this account is somehow associated with another account but I have not been able to find anything that hits at that.
- bsweetmanApr 20, 2020Copper Contributor
Absolutely.
Here are the mobile device details (EAC mailbox settings > mailbox features > Mobile Devices > View details):
Here are the further details on the device labeled "Mac" above:
I cannot find another example where a Mac Outlook client appears as a mobile device. I was under the impression mobile devices in the EAC was for phones only. I have tried granting access and deleting the device completely but as soon as he uses the Outlook client again it adds the device back and denies access again.
- PeterRisingApr 20, 2020MVP
My own Mac appears as a mobile device in the same way in Exchange Online, but my status is unknown instead of denied. It works just fine though.